The following figure takes the HUAWEI AX3 router as an example： Log in to the web-based management page on the computer and go to My Wi-Fi > Backup Wi-Fi 5. Connect to this Wi-Fi network to access the Internet. Update the router to the latest version and enable Backup Wi-Fi 5, after which the device will detect a Wi-Fi network with the suffix "_Wi-Fi5". If the router supports Wi-Fi 6, but your device is a Wi-Fi 5 device with an earlier network adapter driver (such as certain laptops with Intel network adapters), the device may not be able to discover the Wi-Fi 6 network.
Check if your device can detect Wi-Fi 6 signals. Access the My Wi-Fi page and make sure that your router's 2.4 GHz Wi-Fi or 5 GHz Wi-Fi switch is turned on.Ģ. In the address box of the browser, enter 192.168.3.1 to log in to the router's web-based management page.
Perform the following to troubleshoot.Ĭonnect your computer to the router's LAN port. There are multiple reasons why your device cannot find the Wi-Fi network of your router: Your router's Wi-Fi may have been disabled, your router's Wi-Fi settings may have been synced with the uplink Wi-Fi network, your router's Wi-Fi name may be hidden, or your device may be in a place not covered by the Wi-Fi signal.
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